EASTERN AIR FLOW OF KENTUCKY LLC
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Eastern Air Flow of Kentucky's Consumer Advocacy Program

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At Eastern Air Flow of Kentucky, customer satisfaction and doing the right thing are among our top priorities. We have recently implemented many changes in our day-to-day operations to better serve our customers. One of the most significant changes is the introduction of our new consumer advocacy program. This program aims to assist customers in identifying and rectifying any issues with outstanding installations by Eastern Air Flow of Kentucky over the last 24 months. We understand that even the best installations may encounter problems, and our commitment to customer satisfaction compels us to address these issues promptly and effectively.

Through our consumer advocacy program, customers can reach out to us with any concerns or problems they may have regarding their installations. Our dedicated team will work closely with customers to understand their issues and take necessary actions to resolve them. Additionally, we will coordinate with the Kentucky Department of Housing, Buildings, and Construction to ensure that installations meet all necessary standards and regulations by permitting every job as we move forward and any that customers wish to over the previous 24 months. This collaboration underscores our commitment to transparency and accountability, as we strive to uphold the highest quality of service for our customers.

Furthermore, our consumer advocacy program emphasizes the importance of customer satisfaction throughout every step of the installation process. From initial consultation to post-installation support, we are dedicated to ensuring that our customers receive the highest level of service and satisfaction. By proactively addressing any concerns and involving regulatory authorities when necessary, we aim to instill confidence and trust in our customers. At Eastern Air Flow of Kentucky, we believe that this commitment to excellence sets us apart and reinforces our position as a leader in the HVAC industry.

    Please fill out the form below if you would like for us to inspect your system at no cost to you!

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Eastern Air Flow of Kentucky footer with HVAC services, service areas, phone number, financing, licensed and insured, 24/7 emergency service, veteran discounts, and Kentucky service coverage.
Main Office Eastern Kentucky Service Area
Serving Kentucky, including:Prestonsburg, Pikeville, Lexington, Richmond, Ashland, Hazard, Louisa, Winchester, Georgetown, Morehead, and surrounding areas.
​Eastern Air Flow of KY LLC   
Phone:  (859) 429-2207
19 Hatfield Lane
​Prestonsburg, Kentucky 41653         
​
Privacy Policy
​​​***(electrical sub-contractors are used when required)
***(Plumbing sub-contractors are used when required)
  • Home
  • Reviews
  • HVAC Repair
    • Light Commercial Heating & Air Conditioning Service
    • Energy Audits
  • Why Choose Us
    • Customer Referral Program
  • New HVAC Systems
    • Finance Options
    • Geothermal Heat Pumps
    • Indoor Air Quality
    • Whole House Generators
    • Bosch Heat Pumps
  • Comfort Club
  • Comfort Corner-Blog
  • Gas Logs
  • Service Areas
    • Ashland, Kentucky Heating & Air Conditioning Contractor
    • Richmond, KY Air Conditioning & Heating
    • Pikeville, Kentucky Heating & Cooling Service Area
    • Morehead, Kentucky Heating & Cooling
    • Hazard, Kentucky Heating & Cooling
    • Covington, Kentucky Heating & Cooling
    • Louisville, Kentucky Heating & Air Conditioning
    • Lexington, Kentucky Air Conditioning Service Area
  • COMMERCIAL TECHNICAL SERVICES
    • Natural Gas Combustion Analysis Energy Efficiency Program
    • Commercial Energy Audit Service
    • Commercial Retrofit Program
    • Commercial HVAC Maintenance Program
  • Energy Efficient Construction Consulting Services
  • Crown Royal Wood Boilers & Stoves